ALL OTHER ITEAMS IN STORE
You are allowed 7 business days from the date you received your order to request an exchange for a defective item. Please make sure to check your items upon receiving. We will not accept any exchanges past the 7-business day mark. At our discretion we will decide whether we will provide assistance for requests made outside the 7 business day mark.
If you received the wrong item, color, or size, please email us within the 2 day business day mark for us to provide steps to exchange the incorrect item for the correct one. Customers must always return the incorrect item first.
We will reserve the right to request for pictures, in situations where applicable, to verify any claimed damages/manufacturer defective items or wrong items sent.
We reserve the right to disagree with claims regarding manufacture defects, which include sizing, odors, and color schemes.
Items must be returned with the original packaging and in original condition. Any items return to us without the original packaging and/or in bad condition, will be refused and returned to the sender. We do not accept back items in worn or used conditions. Any indications on the product which shows signs of usage (ie: perfume smell, deodorant marks, visible stains) will be refused
No Exchanges will be accepted without proof of purchase.
All Purchases made with gift certificates/store credit cannot be return
All return items will be inspected accordingly upon receipt. Any items that does not meet our return requirements will not be accepted
Pick Up Order Returns
Pick Up Orders are not allowed to Return for any reason. It is the customer's responsibility to thoroughly check the items in their order. It is the Buyer's Responsibility to report any issues when they pick up the order.we are no longer responsible for your order. No Exemptions.
Orders that are refused will be charged the original shipping plus return shipping to us. Orders shipped via UPS are subject to the 'Terms and Conditions of Service' as detailed on UPS.com.
International Order Policy
We do not provide or cover destination country tax and duty charges if occurred. Please check any restrictions, duties, taxes and any other fees which are collected from your country before you place the order. Chicbytaj.com will NOT be responsible for any Custom tax/duties cost and fees. Failure to pay taxes and duties and packages being returned to us because of this will result in a 20% restock fee as well as any return shipping chargers. Your Shipping Fee will not be refunded.
To ensure proper delivery of your package, please make sure to enter the correct recipient’s full name and shipping address. We will not be responsible if delivery cannot be made due to incorrect shipping information.
International Orders that are refused and returned will result in your account being suspended. No Exceptions.